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Killian Personal Drivers, LLC 
User Agreement

Introduction
Welcome to Killian Personal Drivers, LLC., (hereinafter known as “KPD”) a quality, convenient personal driver service. By using our platform, you agree to the terms outlined below. Please read them carefully before accessing or using our service.


Acceptance of Terms
These Terms are effective on 02.01.2024. By accessing or using our service, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, you may not use our service.


Service Description
Killian Personal Drivers, LLC is a personal driving service. Our platform connects our passengers to our small group of hand selected drivers. 


User Eligibility
To use our service, you must be at least 18 years old. By using our service, you represent and warrant that you meet this eligibility requirement.


Code of Conduct:
You agree to use our service responsibly and in compliance with all applicable laws and regulations. You agree not to:
Use the service for any unlawful or fraudulent purposes.
Harass, threaten, or harm other users or drivers.
Engage in any activity that could damage, disable, overburden, or impair our service.

We believe in freedom of speech therefore this section will be left open-ended deliberately. Be respectful. Be decent. 

Payment
Payment for rides will be processed through a third party platform (Stripe) within our booking application. By using our service, you authorize us to charge your chosen payment method for the cost of the ride, including any applicable fees and taxes, upon drop-off of the ride. Our Drivers keep 100% of their tips. The first 90 seconds after the Driver arrives is free, any amount of time after that will start to count per regular trip fees. 


Cancellation Policy
Passengers may cancel rides, but a 50% cancellation fee may apply in certain circumstances, ie. scheduled rides that are cancelled within 30 minutes of pick-up time. Drivers may also cancel rides under certain circumstances, however repeated cancellations will result in penalties. 


Liability
KPD is not liable for any injuries, damages, or losses arising from the use of our service. Passengers and drivers assume all risks associated with RideSharing.


Privacy Policy
KPD will collect Rider information, including but not limited to first and last name, email addresses and phone numbers, only as it is necessary to complete service, for example, facilitating rides, contacting Riders and sending invoices. All Rider information, whether deliberately shared with KPD, obtained through signatures (email or text), or so becomes part of KPD/Rider user information server, will never be distributed, sold, released or shared with third parties of any kind. Your privacy matters. 

Dispute Resolution

Any disputes arising from the use of our service shall be resolved on a case by case scenario and thoroughly investigated. 


Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our service after any such changes constitutes acceptance of the revised terms.


Termination
We reserve the right to terminate or suspend your access to our service at any time, without prior notice, for any reason or no reason, including if we believe that you have violated these terms.


Contact Information
If you have any questions or concerns about these terms, please contact us at kpdriversllc@icloud.com or 612-356-6123.


By using our service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
 

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